AMAZING!! The Kauffman family rocks. They helped with parts and knowledge base info with the repair of my 30yo Ryobi finishing sander. They truly went the extra mile to assist me, first time customer, from Jersey. Customer Service is an understatement. They went above and beyond. Thank you for restoring my faith in family owned businesses. :)

I like this company. My part was professionally packaged and at my house in 3 days and I ordered it on Christmas day. Good part sawzall ready for another 10 years. Sincerely, Tammy Wright December 29, 2019

I needed a replacement shoe and bracket assembly for my 26 year old Porter Cable reciprocating saw. The part is no longer made and I scoured the internet with the part number. Every lead was a dead end as they were no longer in stock. I found one on Ebay that was rusty and beat up for $60. By sheer luck I came upon your business and sent an inquiry (close to the end of business hours) to see if the part number would match. Within minutes there was a response that staff wanted to confirm and would follow up in the morning. The following morning I received an email with photos of the part and the added good news that there was more than one in stock, and the price was more than fair. The customer service was fantastic and I received the part within 2 days. The Smarties in the box were an added bonus.